Frequently Asked Questions
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Delivery is via Royal Mail or DHL.
UK Delivery
Free postage within the UK. -
International Delivery (outside the UK)
Additional postage costs apply and will be calculated and invoiced after purchase.
This cost will vary depending on artwork size and your location.
Contact me with your address if you would like a shipping quote prior to purchase. hellostudiobetween@gmail.com
After artwork purchase I will send you a shipping invoice, and once this is paid I will ship your artwork.
To reduce shipping costs, I can also remove the artwork from any frames and send it carefully rolled in a tube. The artwork can then be re-stretched or framed locally by yourself. Email me if this is of interest.
Customs and import duties are levied by the receiving country and are therefore the buyer's responsibility. -
Your artwork will be carefully packaged for safe delivery.
In an effort to reduce waste, your postal package may be sent in reused boxes or packaging. -
Returns & Exchanges
I hope you love your goods but if you are not completely satisfied with your purchase please contact me within 5 days of receipt.
Please email hellostudiobetween@gmail.com